HAPEN AGENCY™ CREATIVE COMMERCE
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Store & Growth Audit

€300 · delivered in five working days

We go through your store, your product pages, your ads and your numbers, and send you a written document: what's costing you sales, ranked by how much it's costing you, with what we'd do about each one.

Yours to keep, whether or not you work with us afterwards.

What the document contains

A priority list

Every problem we find, ordered by how much it's likely costing you, not by how easy it is to fix. The top item is the one to do first.

The reasoning

For each item: what's wrong, why it matters, and what we'd do about it. Enough detail that you or another agency could act on it without us.

What's already working

Genuinely useful, and rarer than you'd think. Knowing what not to change protects you from breaking something that's fine.

A 90-day order of operations

What to do first, second and third, so you're not staring at twenty problems at once.

Typically eight to twelve pages. Written for a person, not exported from a tool.

What the document contains

Your store

Structure and navigation, product pages, photography order and quality, sizing information, the mobile experience, page speed, and the checkout run end to end as a real customer.

Your shipping

Rates, delivery timings, duties and returns, specifically how they appear to a customer in your main markets, since this is where more fashion carts die than anywhere else.

Your ads

If you're running them: targeting, creative, spend allocation, and what your numbers actually say versus what the platform dashboard claims.

Your numbers and competitors

Whether tracking is set up correctly in the first place, it very often isn't, then conversion rate, traffic sources, and where people leave. Two or three brands in your lane, and what they're doing that you aren't.

Who this is for

This is right for you if

  • Your store gets visitors and you can't work out why they don't buy

  • You're spending on ads and not sure it's doing anything

  • You're about to spend on something bigger and want to know it's the right thing

  • You want a second opinion on work someone else did
  • You don't need to be a client, and we won't chase you to become one.
    You'll get the document and one follow-up email. That's it.

    How it works

    Pay

    €300, in full, through the link above.

    Send access

    We'll email you a short form, your store URL, and view-only access to your analytics and ad accounts if you have them. Ten minutes of your time.

    We work

    Five working days from when your access arrives.

    You get the document

    Delivered by email, yours to keep, no strings.

    Price and terms

    €300

    Paid in full up front.
    In euros, or in USD for US brands.

    If you book a Store Build or three months of Growth within 30 days, the €300 comes off the price.
    So if the audit convinces you to work with us, it cost you nothing.
    If it doesn't, you still have the document.

    FAQ

    No. Most of what we look at applies to any platform. If you’re on something we can’t access properly, we’ll tell you before taking your money.

    No, and that’s deliberate, it’s what keeps this at €300. If you want to talk it through after reading it, tell us and we’ll find twenty minutes.

    We never have. But if your store genuinely needs nothing, the document will say so plainly and we’ll refund you. We’d rather do that than invent problems.

    Yes. It’s yours. Some people use it as a brief for whoever they hire, and that’s a perfectly good outcome.

    A free audit is a sales call with a document attached, written to make you feel worried enough to buy something. You’re paying for this one, so it’s written to be useful to you rather than persuasive for us.

    Find out what's actually wrong.

    €300, five working days, and a document you keep either way.